Khelo24Bet operates within the scope of laws applicable to gambling service providers and considers it important to ensure the safety and security of its users’ accounts. In particular, among the various anti-fraud measures being implemented, Khelo24Bet has instituted a policy of knowing its customers and carrying out account verification processes.
Integrated with the two procedures are the processes put in place at Khelo24Bet for protecting its users’ accounts from fraudulent acts.
1.1. To comply with all governing regulations, particularly those related to Anti-money laundering and Countering the financing of terrorism.
1.2. To ensure that each of the clients; both businesses and individuals, who gamble on Khelo24Bet platform meet the stipulated age requirements as outlined by different legislations.
1.3. To facilitate the establishment of an online gambling service that will be devoid of unauthorized access, use, and other services. In general, the provision of online gambling services should be free of any fraudulent activities.
1.4. Act in a manner that fosters good practice in gaming by ensuring that all users use the platform responsibly.
2.1. When to KYC verification
If you are signing up for an account.
2.2. Documents Required for KYC
To begin the KYC procedure, customers must provide valid documents for identity and address verification. This could include:
Identity Proof: A current government-issued photo ID such as a Passport, Aadhaar Card, Voter ID, or Driver’s License.
Address Proof: A utility bill, bank statement or any other official document dated not older than three months that displays the customer’s address.
Proof of Payment Method: Printouts or photographs of details about payment methods (i.e. e- credit/debit cards, bank account, etc).
2.3. Submission of Documents
The documents can be securely attached in the Khelo24Bet platform or sent to [Insert Email Address] through email.
All sent documents ought to be single-sided and should not be altered in any way, nor should they be blurred or unclear.
2.4. Verification Timeframe
The normal duration for the KYC process to be completed is usually between the range of 24 and 48 hours’ window after the submission of the documents.
In the case of experiencing these delays, customers will receive an email or a call in relation to such delays.
3.1. Provision of services till the KYC verification stage is complete:
The users shall be restricted from placing any specific class of withdrawal requests.
Users shall have limited functionalities like deposits being done, and deposits allowing them to play at the Khelo24Bet option.
3.2. If the verification process takes an extended time frame, the account may perform a temporary suspension until further verification is made.
4.1. Khelo24Bet makes every effort to uphold the protection of the users’ information and privacy. The KYC documents as well as other individuals’ documents are treated with utmost care and stored securely so that they comply with the data protection legislation.
4.2. Customer data may only be used to identify the customer and ensure compliance but shall not be disclosed to third parties without permission, unless such sharing is dictated by legal requirements.
4.3. For further information and what we do to protect the privacy rights of our users feel free to check our Privacy Policy.
5.1. some consequences may occur if the KYC requirements are not followed:
A temporary or permanent blockage of the customer’s account.
Withdrawal requests may be denied.
Restriction of the customer from using Khelo24Bet services in any or all capacities.
5.2. If documents submitted appear to be incorrect or contain any intent of fraud, clients account shall be frozen, winning shall be seized and the client may face legal complications.
6.1. Underage gambling is strictly against Khelo24Bet.
6.2. To open an account, customers have to be above the age of 18 (or the respective gambling age for residents of that country).
6.3. If we find a person below the acceptable gambling age, we ban the account immediately and disallow winning people.
If you have questions or require assistance concerning the Personal KYC procedures, don’t hesitate to reach us out :
Email: support@Khlo24bet.org.in
Live Chat: 24hours a day
